Doc 02 · Confidentiality TermsVersion 2026-10-06
Confidentiality Terms
Applies to every enquiry and engagement
Every project we quote for or work on is confidential from the first message, with no paperwork. These terms set out what we protect, who sees it, how manufacturing is handled, and how to get a signed NDA where the client prefers one. They form part of our General Terms.
01Confidential From The First Message
1.1Everything the client sends us to obtain a quotation or to carry out an engagement is confidential from the first message: concepts, drawings, design files, source code, samples, test data, and business information. No NDA and no marking is needed for this to apply.
1.2We use that information only to quote for and to carry out the client's project.
1.3It is seen only by the people who need it to quote for or carry out the project, and we are responsible for how they handle it.
1.4We store and work on it using standard business software and online services, including e-mail, file storage, project messaging, and AI-assisted engineering tools. Doing so is part of carrying out the project and is not a breach of these terms.
1.5These obligations continue for 3 years after the last disclosure. Information that is a trade secret stays protected for as long as it remains one.
02What Is Not Covered
2.1These obligations do not apply to information that is or becomes public without our doing, that we already held or lawfully receive from someone else, or that we develop independently without using the client's information.
2.2Generally known engineering methods, published standards, and the documented features of commercially available components are not confidential, even where they are used in the client's project. The particular way the client combines or applies them in its product is.
2.3We work for many clients, including on products of a similar kind. Doing that work without using the client's confidential information is not a breach of these terms. We keep the general knowledge, skills, and experience gained in the course of the work.
2.4We do not accept personal data of the client's customers or users under these terms. Where a project needs it, a separate data processing agreement is agreed first.
2.5We do not accept information whose export is restricted by law, such as military or dual-use technology, under these terms. The client tells us before sending anything of that kind, and we agree in writing how it is handled.
2.6By sending us information, the client confirms that it has the right to share it with us for the project.
2.7We may decline to receive information. Information that we have declined in writing is not covered by these terms.
03Manufacturing
3.1Where an engagement includes having boards, parts, or prototypes built, only the build files leave our team: fabrication files, the parts list, placement files, mechanical drawings and 3D models of the parts being made, and compiled firmware where the product is programmed during production. Schematics, source code, and business information do not.
3.2Build files go only to production facilities and board manufacturers that are bound by confidentiality, under an agreement with us or under their own published terms, or that the client has approved.
3.3A client who prefers to place manufacturing orders itself, or to approve each manufacturer beforehand, tells us before the first order and we work that way.
04Our Information
4.1Our offers, prices, technical proposals, methods, and supplier details are confidential in the same way. The client uses them only to evaluate and run its project with us, and may share them with its professional advisers and investors who are bound to keep them confidential.
05Return, Deletion & Incidents
5.1On written request we return or delete the client's confidential information within 10 business days, except copies the law requires us to keep and routine backups, which stay confidential until they are erased.
5.2If we learn that the client's information has been disclosed or lost, we tell the client without delay and work to stop it.
5.3Where a court or authority orders disclosure, we disclose only what is required and tell the client first where the law allows.
06Signed NDA On Request
6.1A client who prefers a signed agreement can have our standard mutual NDA. It is signed electronically, online or by e-mail.
6.2Where a signed NDA exists between us and the client, it prevails over these terms on anything both cover.
07How These Terms Apply
7.1These terms apply from the moment the client first sends us information or asks us for a quotation. Doing so is the client's acceptance of them.
7.2The version published on the day the information was sent applies to that information. Earlier versions are available on request.
7.3Each party's total liability under these terms is limited to the greater of EUR 10,000 and the fees the client has paid us for the project concerned. In every other respect Article 10 of the General Terms applies: what the limit does not cover, the exclusion of indirect loss, and the time limit for claims.
These terms are published for transparency so prospective clients can see exactly how their information is handled before sending anything. They form part of the General Terms of Engagement. Nothing on this page constitutes legal advice.